At City Taxi it is no secret what has lead to our success: customer satisfaction. Plain and simple, the old adage of what customers expect “SERVICE, SERVICE, SERVICE” holds true. Building customer loyalty has been an ongoing process of providing continuous service improvements.
This process of continuous improvements began when City Taxi was established in 1988 and has made us the envy of the Toronto Taxi industry. City Taxi is recognized as an industry leader for our advancements in technology. With our leading edge GPS dispatch system we surpass customer expectations.
The advancements in our technology has always been customer service focused. As proud as we are of the technology advancements we have made, it means nothing if we lose sight that our customers are real people with real expectations.
In the taxi business there is still a very human element to our service that we have never lost sight of. At City Taxi everyone from our drivers, to our call centre staff and management know this fact all too well and strive together to make the best possible experience for our all customers. Once we earn your business we will do everything possible to keep it.
We want you to discover for yourself what so many of our customers already know about our service. We know you will not be disappointed.
For all our present customers we thank you for your continued support and loyalty. Please continue to explore our website there is plenty to learn about City Taxi.